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Store Policy and Contact

Terms & Conditions

Welcome to The Shop at The Yale Club of New York City! 

This website is designed for exclusive use by Yale Club members. By using our shopping cart and making purchases on our website, you agree to the following terms and conditions:

1. General
These Terms and Conditions govern the use of our online store and shopping cart.

By placing an order, you confirm that you have read, understood, and accepted these terms.

2. Ordering and Payment
All prices listed on our website are in U.S. Dollars and are subject to change without notice.

Payment will be charged to your Yale Club account # provided above as part of the checkout process. We reserve the right to cancel or refuse any order at our discretion.

In the event an item is out of stock, or backordered, we will contact you by email with notification of expected delivery date and/or availability.

3. Shipping and Delivery
Orders are processed within 2-3 business days, and estimated delivery times vary by location.

We are not responsible for delays due to external factors such as carrier issues or customs processing.

4. Returns and Refunds
Returns are accepted within 30 days of delivery, subject to our return policy.

Refunds will be processed based on the payment method used and may take up to 14 days.

5. Privacy and Security
Your personal information is handled in accordance with our Privacy Policy, noted in a separate section.
We take appropriate measures to protect your data, but we are not responsible for unauthorized access or data breaches.

6. Limitation of Liability
We are not liable for any damages resulting from the use of our website or products beyond the amount paid for the purchased item.

7. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.

Continued use of our website signifies your acceptance of the updated terms.

If you have any questions, please contact us at theshop@yaleclubnyc.org or call 212-201-4232.

Privacy & Safety

Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and shopping services.

1. Information We Collect
We may collect the following types of information:

Personal details (e.g., name, email, phone number, Yale Club account number) provided during account registration or checkout. Technical and usage data (e.g., IP address, browser type, cookies) for website analytics and improvements.

2. How We Use Your Information
We use your data to:

Process orders and payments.

Communicate updates, promotions, and customer support.

Improve website functionality and user experience.

Ensure security and fraud prevention.

3. Sharing Your Information
We do not sell or rent your personal information. Your personal Yale Club account number will not be shared with any other entity.

Legal authorities if required by law or to prevent fraud.

4. Data Security
We take reasonable precautions to protect your data, including encryption and secure storage measures. While we strive to safeguard your information, no online system is completely immune to breaches.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices
You have the right to:

Access, update, or delete your personal information.

Opt out of marketing emails or adjust your data preferences.

7. Changes to This Policy
We may update this Privacy Policy as needed. Continued use of our website indicates your acceptance of any revisions.

For questions or concerns about your privacy, contact us via email at Theshop@yaleclubnyc.org.

Large Orders

For members interested in placing large orders (multiple sizes and quantities of particular items for gifts or special occaisions), please call us at 212-201-4232 to discuss options and pricing. 

Payment Methods

Contact Us

Our Mailing Address

The Shop at The Yale Club of New York City
6th Floor Gift Shop
49 East 44th Street
New York, NY 10017

Email: theshop@yaleclubnyc.org

Phone: 212-201-4232.

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